30% Off Furniture
Shipping & Returns
Shipping Policy
Thank you for choosing Homies Furniture for your furniture needs. We're dedicated to providing a seamless and reliable shipping experience to all our customers across the country. Please review the following shipping policy for important information regarding shipping methods, delivery times, and fees within Egypt.
Delivery Times:
Delivery times may vary depending on your location within Egypt, as well as the availability of the items ordered. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
Shipping Fees:
Shipping fees within Egypt are 300 egp at flat rate .
Shipping Restrictions:
We currently offer shipping services only within Egypt and do not ship internationally. We apologize for any inconvenience this may cause to our international customers.
Delivery Process:
Upon delivery, our professional delivery team will handle the assembly and setup of your furniture in your desired location within Egypt. Please inspect your items carefully for any damages or defects upon delivery, and contact our customer service team immediately if you notice any issues.
Contact Us:
If you have any questions or concerns regarding our shipping policy within Egypt, please don't hesitate to contact us. Our customer service team is available to assist you during business hours.
Thank you for choosing Homies Furniture for your furniture needs in Egypt. We appreciate your business and look forward to serving you!
Return & Exchange Policy
At Homies Furniture, we strive to ensure your complete satisfaction with your furniture purchases. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy. Please review the following guidelines for returning or exchanging items:
Eligibility:
- Returns and exchanges are accepted within 14 days from the date of purchase.
- Items must be in their original condition, unused, and with all original packaging intact.
- Clearance or final sale items are not eligible for return or exchange unless they arrive damaged or defective.
Process:
- To initiate a return or exchange, please contact our customer service team within the specified return period.
- Provide your order number and a brief explanation of the reason for the return or exchange.
- Our customer service team will provide you with further instructions, including the return shipping address if applicable.
Return Shipping:
- Customers are responsible for the cost of return shipping unless the item arrived damaged or defective.
- We recommend using a trackable shipping method to ensure the safe return of your items.
Refunds or Exchanges:
- Once we receive and inspect the returned items, we will process your refund or exchange accordingly.
- Refunds will be issued to the original form of payment within [number of days] days of receiving the returned items.
- Exchanges will be processed promptly, and replacement items will be shipped to you at no additional cost.
Damaged or Defective Items:
- If your item arrives damaged or defective, please contact us immediately.
- Provide photos of the damaged or defective item, as well as the packaging, for our records.
- We will arrange for a replacement or refund, including return shipping costs if applicable.
Contact Us:
- If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact our customer service team.
- Our team is available to assist you during business hours and will ensure that your return or exchange process is smooth and satisfactory.
Thank you for choosing Homies Furniture. We appreciate your business and strive to provide you with the best shopping experience possible.